Returns & Exchanges
At Conguitos, we want you to be completely satisfied with your purchase. If your new fashion items are not the perfect fit, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive your authorization code.
Pack Your Items
Place the unworn items in their original packaging with all tags attached to ensure they stay protected during transit.
Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier collection point.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing